Processing a payment using test cards consistantly fails with the response message of
"The payment information you provided was not able to be processed. Please update your payment information and try again."
The log has the following exception entered multiple times, yet with the same time logged:
Severity:Error
AssemblyVersion:8.0.4
PortalID:-1
PortalName:
UserID:-1
UserName:
ActiveTabID:-1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke
ExceptionGUID:66f40665-9215-45fc-9098-726ee87dd72d
InnerException:Object reference not set to an instance of an object.
FileName:
FileLineNumber:0
FileColumnNumber:0
Method:Hotcakes.Commerce.Globalization.CountryRepository.FindAll
StackTrace:
Message:
System.NullReferenceException: Object reference not set to an instance of an object.
at Hotcakes.Commerce.Globalization.CountryRepository.FindAll()
at Hotcakes.Commerce.Globalization.CountryRepository.Find(String bvin)
at Hotcakes.Commerce.Contacts.Address.GetLines(Boolean appendNameAndCompany, Boolean appendPhones)
at Hotcakes.Commerce.Contacts.Address.GetLinesHtml(Boolean appendNameAndCompany, Boolean appendPhones)
at Hotcakes.Commerce.Contacts.Address.ToHtmlString()
at Hotcakes.Commerce.Content.HtmlTemplate.DefaultReplacementTags(HccRequestContext context)
at Hotcakes.Commerce.Content.HtmlTemplate.ReplaceTagsInTemplate(HccRequestContext context, List`1 items, List`1 repeatingItems)
at Hotcakes.Modules.Core.AbandonedCartEmailJob.SendAbandonedCartEmail(HccRequestContext context, Order order)
Could you assist with this please as I am going around in circles attempting to figure this out?
Thank you in advance,
Manfred Hain
Edited by moderator
2018-06-09T18:33:16Z
|
Reason: Not specified