UPS OnLine Tools License Application Error

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Last Post 1/13/2022 10:13 AM by Alex Pommier

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New Member

Posts:15

12/15/2021 1:50 PM
I'm running into an error when trying to complete the license application the license agreement does not load and I get the following error: On PageLoad Error Reading Response: The 'br' start tag on line 9 position 31 does not match the end tag of 'H2'. Line 10, position 3.There was an error getting the license agreement On Submit Error Calling HTTP POST: Stream Reader Error: The remote server returned an error: (400) Bad Request. System Hotcakes.Shipping.Ups.Keys at Hotcakes.Shipping.Ups.Registration.AcceptLicense(String serverUrl) at Hotcakes.Modules.Core.Admin.Configuration.ShippingUpsLicense.btnAccept_Click(Object sender, EventArgs e)

Veteran Member

Posts:570

12/20/2021 4:47 PM
FYI - I've updated your post to be in a more correct forum. Ask Anything is meant for anything that's not already having it's own forum. Can you please provide more details about the version of Hotcakes Commerce and DNN you're using? Will Strohl, Upendo Ventures Hotcakes Cloud \| Get Support \| Code Support Official Cloud & Support provider for Hotcakes

New Member

Posts:15

1/3/2022 1:28 PM
Hi Will, Yes I'm running DNN 9.9.0 % Hotcakes 3.5.0

Veteran Member

Posts:570

1/3/2022 9:44 PM
[quote=Alex Pommier;1686]Hi Will, Yes I'm running DNN 9.9.0 % Hotcakes 3.5.0[/quote] Please upgrade to Hotcakes Commerce 3.6 or newer and try again. This issue may be resolved already. https://hotcakescommerce....589-Release-03-06-00 We'd also suggest upgrading DNN as soon as possible as well. Will Strohl, Upendo Ventures Hotcakes Cloud \| Get Support \| Code Support Official Cloud & Support provider for Hotcakes

New Member

Posts:15

1/5/2022 12:44 PM
Hi Will, Just upgraded and i'm still getting an error. Error Calling HTTP POST: Stream Reader Error: The remote server returned an error: (400) Bad Request. SystemThere was an error getting the license agreement Screenshot: https://www.dropbox.com/s/vxngb5x7e4p6r4y/UPS-Online-Tools-License.png?dl=0 I read the patch notes and see on the upgrade you have updated the URL to the HTTPS version, I do have a rewrite rule for this website to force HTTPS in IIS, not sure if that could be part of this issue?

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