Hi!

I was following the instructions for importing products using the Excel spreadsheet. Everything imported just fine expect for the images for the products. I have the file names in the spreadsheet and I placed the images in the \Portals\{PortalID}\Hotcakes\Data\import\ folder on the server (all images in that folder). But when doing the import or an update of the products it did not pickup and use the images. Products show up in the Product list but the images are not there. Shows the missing image icon and if I view details of that it shows me the URL it is using for the images and it has the image file name I had put in the worksheet. I did not get any errors when doing the import. I have also tried just a product update with no luck.

Any ideas on how to get it to pick up the images?

DNN: 9.1 and 9.2
Hotcakes: v3.1

Thanks,

- Dorian