What criteria are involved in sending the Abandoned Cart Email? -

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Last Post 12/19/2017 3:03 PM by Will Strohl

What criteria are involved in sending the Abandoned Cart Email?

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Posts:22

11/16/2017 6:56 PM
When you enable sending a Abandoned Cart email in the settings of hotcakes what does hotcakes look for when sending the email? Does it have to have a customer login attached to the cart or is it good enough to just have the Email field for the Order filled out?

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Posts:570

12/19/2017 3:03 PM
Hotcakes doesn't currently implement any third-party tools to "lookup" customer information when they're on your site. Such tools exist. So for now, the only way a customer will receive notifications when they abandon their cart is when Hotcakes knows who they are (e.g., they've logged in). Will Strohl, Upendo Ventures Hotcakes Cloud \| Get Support \| Code Support Official Cloud & Support provider for Hotcakes

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