This is absolutely possible. You would just need to update your viewset (and potentially the action delegates) to override the standard customer workflow. You can see an example of this in the following Hotcakes site:
http://www.swsvoyager.com/ In it, the visitor can put together a listing of products, and the "checkout" is simply an e-mailed order that then gets handled by a sales rep.
If you need any help with the implementation, feel free to let us know.
https://upendoventures.com/Contact-Us
Will Strohl, Upendo Ventures
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