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Last Post 6/2/2020 1:29 PM by  Will Strohl
Category Images - unable to upload
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Basic Member






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9/23/2018 10:32 PM
[b]UPDATE - Fresh DNN install[/b]

OK so in the interests of testing this and ruling out any possible external influences from other modules I have gone ahead and done a completely fresh install of DNN 9.2.1 with new file sand a new database.

Once the new install of DNN was complete I downloaded a fresh install file of Hotcakes and installed the module, with no errors. I then ran the setup wizard from portal 0 and added my first product and once again I have had the same issue with no products being created.

Here are the steps I took directly after the fresh install of DNN
https://www.useloom.com/s...49878ea7b67fa53937a9

A couple of things that I have noticed that may or may not be relevant to the issue at hand is:
in the admin menu under 'manage' there were 2 p[ages added both called 'Hotcakes Administration' the first one goes to here /DesktopModules/Hotcakes/Core/Admin/Default.aspx and displays the Hotcakes dashboard. The second ones goes to /Host/Hotcakes-Administration/portalid/0 and displays a blank page.

looking at this further I have created a a standard administrator user in DNN and logged in as this user and when i do so I can not see either of these pages at all https://www.useloom.com/s...470bab4353c68d94dc3e

Do we have any confirmed reports of users successfully installing Hotcakes to a fresh install of DNN 9.2.1?
I'm wondering if these is some kind of issue with DNN 9.2.1 and Hotckaes that hasn't been spotted yet as people have been upgrading from earlier versions?

Or is it potentially an issue with how we have our Azure VMs setup ie one web server and one database server?














Veteran Member






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10/11/2018 3:51 PM
The original issue was that the ImageResizer was creating this issue... Is that still correct? If yes, can you look at the properties of the DLL and tell us what version it is? Also, please look in the web.config and tell us if this DLL is in the redirectBinding section. If it is, it would be helpful to have that pasted here.
Will Strohl, Upendo Ventures Hotcakes Cloud | Get Support | Code Support Official Cloud & Support provider for Hotcakes





Basic Member






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10/11/2018 4:06 PM
[quote=Will Strohl;1045]The original issue was that the ImageResizer was creating this issue... Is that still correct? If yes, can you look at the properties of the DLL and tell us what version it is? Also, please look in the web.config and tell us if this DLL is in the redirectBinding section. If it is, it would be helpful to have that pasted here.[/quote]


ImageResizer.dll version 3.4.2.549

a search of the web.config file return zero results for 'imageresizer'








Veteran Member






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11/14/2018 3:28 PM
I just did a clean installation again to see if I can finally reproduce the issue. I still can't. In the video example below, you'll see that I have a clean installation of DNN 9.2.1 and Hotcakes Commerce 3.2.1, and I'm able to create a category with an image and no errors.

https://www.screencast.com/t/K7pOsRrD9HJE

(Except for the DNN theme error that I've logged after creating this video :) )

https://github.com/Hotcak...erce-core/issues/185
Will Strohl, Upendo Ventures Hotcakes Cloud | Get Support | Code Support Official Cloud & Support provider for Hotcakes





Basic Member






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11/18/2018 11:16 PM
[quote=Will Strohl;1045]The original issue was that the ImageResizer was creating this issue... Is that still correct? If yes, can you look at the properties of the DLL and tell us what version it is? Also, please look in the web.config and tell us if this DLL is in the redirectBinding section. If it is, it would be helpful to have that pasted here.[/quote]

Hi Will, as I mentioned in a previous post the image resizer dll isn't referenced in the web.config at all. should it be/ and if so can you share the code with me that your instance has and I can try adding that?

I can see from your video that everything seems to be working 100% fine for you but I'm still at a loss to explain what is happening on any of our installs.



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