Admin Email Template - Recieving Blank emails

Try It Now Download

Prev Go to previous topic

Go to next topic

Last Post 6/11/2020 3:10 AM by Scippy

4 Replies

1 Subscribed to this topic

1 Subscribed to this forum

Sort:


You are not authorized to post a reply.

Author

Messages

Basic Member

Posts:39

6/5/2020 12:23 AM
Hi All, Using Hotcakes 3.2.0, When receiving Admin email receipts for the store, the email appears to be blank without a subject as well. This was working fine, we created two more stores on the same instance, all email templates were working till recently. 1 out of the 3 store's emails are working correctly The templates are the same I have readded the old templates incase it was my HTML breaking it. Any possible reasons for these emails / templates to appear blank when receiving them? Havn't been able to replicate so not sure what is going on. hopfully this makes sense :P - will update to 3.3 eventually when i find the time

Basic Member

Posts:39

6/5/2020 1:01 AM
FIXED Issue was with Langages, had changed DNN languages from USA to NZ - Templates started to work after I changed back to USA

Advanced Member

Posts:120

6/6/2020 1:08 PM
To receive the email in your lacalization you must edit the email template and save it. If you don't want traslate only click edit and save for each email template.

Veteran Member

Posts:570

6/9/2020 2:20 PM
Was there a bug experienced, or was this simply an update to the steps you were doing? Will Strohl, Upendo Ventures Hotcakes Cloud \| Get Support \| Code Support Official Cloud & Support provider for Hotcakes

Advanced Member

Posts:120

6/11/2020 3:10 AM
I'm almost sure it's a bug on multilingual but I haven't re-checked with another installation and not even with the last one HCC 3.4 version

You are not authorized to post a reply.