Promotions - End Date closing 1 day before set date

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Last Post 7/25/2019 2:07 PM by Will Strohl

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Basic Member

Posts:39

7/7/2019 6:02 PM
Hi All, Just realise an issue we are having with promotions, whenever we setup a sale / promotion and set the end date "3/9/2019" the promotion will end on the "2/9/2019" a day before the promotion is meant to close. Does anyone else have this same issue? I have played around with set laungages & time zones with DNN but this doesnt seem to change anything with promotions. We have set thestore country to New Zealand in HCC back Office. not sure what else we can look at to possibly fix this timing.

Veteran Member

Posts:570

7/9/2019 2:33 PM
Have you double-checked the time zone with the user account you're testing with as well? Also, is there any chance that this a perception issue with midnight/start of the day? :) Will Strohl, Upendo Ventures Hotcakes Cloud \| Get Support \| Code Support Official Cloud & Support provider for Hotcakes

Basic Member

Posts:39

7/9/2019 5:27 PM
Hi Will, Thanks for your reply, possibly a perception issue will test it a bit more. I've had two clients mentioned that its a day out as well with inital tests. Will come back to confirm its not a perception issue haha. Talk Soon Jordan Marsh

Basic Member

Posts:97

7/12/2019 2:01 PM
Yeah, I've had intense conversations with clients where I have to explain that 12:00 AM is the beginning of X day and not 11:59 PM the end of the evening. So they set things thinking that "midnight" is the end of the day vs the beginning of the day. The short cut of the conversation has been to tell them to set the expiration of something to "1 AM" so that there's no confusion on which day that is part of.

Veteran Member

Posts:570

7/12/2019 2:55 PM
If anyone feels that they have a solution to this, please feel free to [url=https://github.com/HotcakesCommerce/hotcakes-commerce-core/issues]create an issue to have it addressed in a future release[/url]. :) Will Strohl, Upendo Ventures Hotcakes Cloud \| Get Support \| Code Support Official Cloud & Support provider for Hotcakes

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