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Last Post 3/8/2018 4:41 PM by  Will Strohl
about Iphone mobile app
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Advanced Member






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3/7/2018 10:35 AM
    I've tried to install and access from HCC mobile app but it does not seem to work.
    When I try to login with the app I receive an error 401 popup:
    [img=http://95.110.156.198/ForumImages/WhatsApp-Image-2018-03-07-at-12.48.jpg]Error 401[/img]

    I know that IIS 401 error is Unauthorized: Access is denied due to invalid credentials... but I'm sure I've entered right URL, Username and password





    Advanced Member






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    3/7/2018 1:17 PM
    Ok, my mistake was to no add "/DesktopModules/Hotcakes/API/rest/v1/" after "www.mywebsite.com", but it was not explained in any place.
    [img=http://95.110.156.198/ForumImages/WhatsApp%20Image%202018-03-07%20at%2018.20.35.jpg]Iphone App[/img]
    Now the problem is that the app crashes anything I click after login!
    I've tried the App v.1.1 on HCC 3.0.1 and HCC 3.1.0
    am I wrong something or is it the app that does not work?
    Thanks





    Veteran Member






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    3/7/2018 3:52 PM
    The version 3.0 and 3.0.1 release was largely outside of my control, so there are many things that went unchecked, including testing the extension points and the iPhone app. It sounds like there is something to be resolved with the iPhone app and/or Hotcakes itself. Would you mind creating an issue in GitHub with these great details so it can be fixed in the future? Thank you so much! :)
    Will Strohl, Upendo Ventures Hotcakes Cloud | Get Support | Code Support Official Cloud & Support provider for Hotcakes





    Advanced Member






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    3/8/2018 4:23 AM
    Issue added on Github: [url=https://github.com/HotcakesCommerce/app-ios/issues/1]https://github.com/HotcakesCommerce/app-ios/issues/1[/url]
    Thanks





    Veteran Member






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    3/8/2018 4:41 PM
    Thank you for that. I've responded to the issue and marked it as appropriate. This will be a huge help! :)
    Will Strohl, Upendo Ventures Hotcakes Cloud | Get Support | Code Support Official Cloud & Support provider for Hotcakes
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