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Last Post 6/20/2018 12:09 PM by  Will Strohl
Stripe Payment processing
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Manfred Hain

New Member



Posts:1
New Member





--
6/7/2018 3:39 PM
    Processing a payment using test cards consistantly fails with the response message of

    "The payment information you provided was not able to be processed. Please update your payment information and try again."

    The log has the following exception entered multiple times, yet with the same time logged:

    Severity:Error

    AssemblyVersion:8.0.4

    PortalID:-1

    PortalName:

    UserID:-1

    UserName:

    ActiveTabID:-1

    ActiveTabName:

    RawURL:

    AbsoluteURL:

    AbsoluteURLReferrer:

    UserAgent:

    DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

    ExceptionGUID:66f40665-9215-45fc-9098-726ee87dd72d

    InnerException:Object reference not set to an instance of an object.

    FileName:

    FileLineNumber:0

    FileColumnNumber:0

    Method:Hotcakes.Commerce.Globalization.CountryRepository.FindAll

    StackTrace:

    Message:

    System.NullReferenceException: Object reference not set to an instance of an object.
    at Hotcakes.Commerce.Globalization.CountryRepository.FindAll()
    at Hotcakes.Commerce.Globalization.CountryRepository.Find(String bvin)
    at Hotcakes.Commerce.Contacts.Address.GetLines(Boolean appendNameAndCompany, Boolean appendPhones)
    at Hotcakes.Commerce.Contacts.Address.GetLinesHtml(Boolean appendNameAndCompany, Boolean appendPhones)
    at Hotcakes.Commerce.Contacts.Address.ToHtmlString()
    at Hotcakes.Commerce.Content.HtmlTemplate.DefaultReplacementTags(HccRequestContext context)
    at Hotcakes.Commerce.Content.HtmlTemplate.ReplaceTagsInTemplate(HccRequestContext context, List`1 items, List`1 repeatingItems)
    at Hotcakes.Modules.Core.AbandonedCartEmailJob.SendAbandonedCartEmail(HccRequestContext context, Order order)

    Could you assist with this please as I am going around in circles attempting to figure this out?

    Thank you in advance,
    Manfred Hain





    BrentW

    New Member



    Posts:21
    New Member





    --
    6/8/2018 2:22 AM
    This is the error I got when I tested the checkout with a test card number from Stripe:

    4000008260000000

    AbsoluteURL:/Default.aspx

    DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

    ExceptionGUID:2bd12dae-c925-4afb-8c5d-531db0531a63

    AssemblyVersion:

    PortalId:-1

    UserId:-1

    TabId:-1

    RawUrl:

    Referrer:

    UserAgent:

    ExceptionHash:25QmY5uuOmx3yPFnMwIxMQ==

    Message:Server cannot append header after HTTP headers have been sent.

    StackTrace:

    InnerMessage:Server cannot append header after HTTP headers have been sent.

    InnerStackTrace:

    at System.Web.HttpResponse.AppendHeader(String name, String value)
    at System.Web.HttpResponseWrapper.AddHeader(String name, String value)
    at System.Web.Helpers.AntiXsrf.AntiForgeryWorker.GetFormInputElement(HttpContextBase httpContext)
    at System.Web.Helpers.AntiForgery.GetHtml()
    at DotNetNuke.Framework.ServicesFrameworkImpl.RegisterAjaxAntiForgery(Page page)
    at DotNetNuke.Framework.PageBase.OnPreRender(EventArgs e)
    at DotNetNuke.Framework.DefaultPage.OnPreRender(EventArgs evt)
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    Source:

    FileName:

    FileLineNumber:0

    FileColumnNumber:0

    Method:

    Server Name: amberdawn





    BrentW

    New Member



    Posts:21
    New Member





    --
    6/8/2018 2:51 AM
    We get the same error message

    In Order management we get the following error in the Payment Section of the Order:

    €104.95 - Credit Card Charge
    6/8/2018 7:47:55 AM
    FAILED
    Visa xxxx-xxxx-xxxx-4242
    exp: 5/2020
    :: STRIPE - Stripe Error: Sending credit card numbers directly to the Stripe API is generally unsafe. We suggest you use test tokens that map to the test card you are using, see https://stripe.com/docs/testing.

    P[color=red][b]roblem: Hotcakes won't allow me to use the tokens and Stripe won't allow me to use the test card numbers.[/b][/color]





    Bryan

    Basic Member



    Posts:53
    Basic Member





    --
    6/20/2018 12:56 AM
    Hi folks, new to both hotcakes and stripe and am trying to set up a demo store and think I have the same issue as you. does anyone have any insight on this issue?

    The below is the email I received from Stripe after trying to make my first test payment.


    [indent]We noticed that you are passing full credit card information directly to Stripe's API.



    Hello there, and welcome to Stripe!

    We noticed that you are passing your cardholder's full credit card number to Stripe's API. We strongly discourage you from handling this information directly because doing so:


    Potentially exposes your customer's sensitive data to bad actors

    Excludes your payments from protection by Radar, Stripe's fraud protection solution
    Requires your business to meet complex and burdensome PCI compliance requirements

    To keep your customer's information safe, we were unable to process the unsafe charge you just sent us. In order to process payments securely on Stripe, change your integration to collect payment information using tokenization. Tokenization ensures that no sensitive card data ever needs to touch your server.

    In rare cases, you may have to continue handling full credit card information directly. If this applies to you, you can enable unsafe processing in your dashboard.


    For any questions, just reply to this email and we'd be happy to help.

    Yours,

    The Stripe Team




    Stripe, 185 Berry Street, Suite 550, San Francisco CA 94107






    [/indent]





    BrentW

    New Member



    Posts:21
    New Member





    --
    6/20/2018 1:41 AM
    We were forced to use an alternative payment gateway to Stripe.
    Hotcakes doesn't yet support tokenisation with Stripe.

    Other shopping carts have had to move quickly to provide support for Stripe tokenisation.
    You are not authorized to post a reply.
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