UPS OnLine Tools License Application Error - Hotcakes Commerce |

Go to previous topic

Go to next topic

Last Post 1/13/2022 10:13 AM by Alex Pommier

UPS OnLine Tools License Application Error

6 Replies

1 Subscribed to this topic

1 Subscribed to this forum

Author

Messages

New Member

Posts:15

New Member

12/15/2021 1:50 PM
I'm running into an error when trying to complete the license application the license agreement does not load and I get the following error: On PageLoad Error Reading Response: The 'br' start tag on line 9 position 31 does not match the end tag of 'H2'. Line 10, position 3.There was an error getting the license agreement On Submit Error Calling HTTP POST: Stream Reader Error: The remote server returned an error: (400) Bad Request. System Hotcakes.Shipping.Ups.Keys at Hotcakes.Shipping.Ups.Registration.AcceptLicense(String serverUrl) at Hotcakes.Modules.Core.Admin.Configuration.ShippingUpsLicense.btnAccept_Click(Object sender, EventArgs e)

Veteran Member

Posts:570

Veteran Member

12/20/2021 4:47 PM
FYI - I've updated your post to be in a more correct forum. Ask Anything is meant for anything that's not already having it's own forum. Can you please provide more details about the version of Hotcakes Commerce and DNN you're using? Will Strohl, Upendo Ventures Hotcakes Cloud \| Get Support \| Code Support Official Cloud & Support provider for Hotcakes

New Member

Posts:15

New Member

1/3/2022 1:28 PM
Hi Will, Yes I'm running DNN 9.9.0 % Hotcakes 3.5.0

Veteran Member

Posts:570

Veteran Member

1/3/2022 9:44 PM
[quote=Alex Pommier;1686]Hi Will, Yes I'm running DNN 9.9.0 % Hotcakes 3.5.0[/quote] Please upgrade to Hotcakes Commerce 3.6 or newer and try again. This issue may be resolved already. https://hotcakescommerce....589-Release-03-06-00 We'd also suggest upgrading DNN as soon as possible as well. Will Strohl, Upendo Ventures Hotcakes Cloud \| Get Support \| Code Support Official Cloud & Support provider for Hotcakes

New Member

Posts:15

New Member

1/5/2022 12:44 PM
Hi Will, Just upgraded and i'm still getting an error. Error Calling HTTP POST: Stream Reader Error: The remote server returned an error: (400) Bad Request. SystemThere was an error getting the license agreement Screenshot: https://www.dropbox.com/s/vxngb5x7e4p6r4y/UPS-Online-Tools-License.png?dl=0 I read the patch notes and see on the upgrade you have updated the URL to the HTTPS version, I do have a rewrite rule for this website to force HTTPS in IIS, not sure if that could be part of this issue?

Veteran Member

Posts:570

Veteran Member

1/12/2022 2:05 PM
Thanks for the information, Alex. FYI, someone else in the community has already reported this in GitHub, and we were able to duplicate the issue ourselves too. https://github.com/Hotcak...erce-core/issues/363 Will Strohl, Upendo Ventures Hotcakes Cloud \| Get Support \| Code Support Official Cloud & Support provider for Hotcakes

New Member

Posts:15

New Member

1/13/2022 10:13 AM
Hi Will, Thanks for the link I'll monitor the progress on GitHub.

Forums Merchants Store Administration (General)